Guest
FAQ.

Moxi Theater is an all-ages concert venue unless an event listing states otherwise. A valid government-issued photo ID is required. Minors without ID must be accompanied by a ticket-holding adult age 21 or older. Lap children under age 3 do not need a ticket; everyone else does.

The venue has security staff and extensive experience hosting all-ages events. Children and minors must remain supervised. Unsupervised minors and their parents may be asked to leave. Parents should use their own judgment and are encouraged to attend with their child.

Yes. Adults must present a valid government-issued photo ID. Minors without ID must enter with a ticket-holding adult age 21 or older. Adults without state-issued identification will not be admitted.

Re-entry is allowed for guests age 21 and over. Guests under 21 may not re-enter after leaving the venue.

Yes. Moxi Theater is ADA accessible and welcomes necessary mobility aids and medical equipment. An elevator is located just east of the front door. Tell a staff member at the top of the stairs when you arrive, or email moxitheater@gmail.com before the event for assistance.

Yes. Service animals are welcome as required by the ADA. Live concerts can reach loud volumes, so handlers should consider their animal's comfort and hearing safety and may contact moxitheater@gmail.com before the show to discuss access needs. Service animals must remain under the handler's control and be housebroken.Verified sources: ADA service animal guidance · ADA Title III regulations

Moxi Theater is upstairs at 802 9th Street on the 9th Street Plaza in downtown Greeley, near the corner of 8th Avenue and 9th Street.

Official online tickets are sold through TIXR from moxitheater.com. The Moxi box office accepts cash. Guests paying by card are encouraged to purchase online or visit the Spotlight Café box office during its normal business hours.

Yes. A clear, high-resolution phone screenshot of the complete QR code generally works with the Moxi scanners, although opening the original ticket is preferred. The name on the ticket does not need to match the person presenting the code, so texting a friend a high-resolution screenshot is an easy way to share a ticket. Do not crop, blur, compress, or post the QR code publicly.

Phone cameras are generally allowed. SLR cameras, detachable lenses, professional equipment, and video recording require prior approval from both the venue and artist. Email moxitheater@gmail.com with questions.

Most shows are primarily standing room. A reserved table is the only way to guarantee a seat and is the best way to see the show. Any other seating is limited and offered first come, first served.

Backpacks and large handbags are not allowed. All guests, bags, and belongings are subject to security screening or search as a condition of entry and while on the premises. If you are unsure about an item, leave it at home or contact Moxi before the show.

Moxi likes hearing from local bands, and it never hurts to ask. Email booking@moxitheater.com with music links, your hometown, recent draw or ticket history if available, routing, and possible dates. Please do not send physical promotional materials.

Moxi hosts many kinds of private events and productions, including weddings, funerals, celebrations of life, company parties, fundraisers, birthdays, private film and music studio shoots, audio recording sessions, and other film shoots. The venue has also served as a Dateline NBC filming location. Sound, lighting, bartenders, security, recording equipment, and production staff can be provided as needed. Email info@moxitheater.com with the event type, preferred date, expected attendance, schedule, and production or recording needs. Availability, staffing, equipment, and pricing must be confirmed by the Moxi team.

No shirt, no shoes, no service.

No, Moxi Theater does not offer a coat check.

No. Colorado prohibits indoor smoking. Guests age 21 and over may smoke outside and re-enter the venue.

The time listed for each event is the door time unless the event page specifies separate door and show times. The box office opens when doors open. Moxi does not publish set times, but the show usually begins 30 to 60 minutes after doors. Timing can change on the night of the event.

Pickup and drop-off at the 9th Street Plaza crosswalk in front of Gentry's is encouraged. Uber and Lyft drivers commonly use that location. Follow posted traffic, curb, and access restrictions when you arrive.

Downtown Greeley parking is free after 5 p.m. on weekdays, all weekend, and on City holidays. During enforcement hours, downtown has more than 2,000 free two-hour spaces. Near Moxi Theater, try the Ice Haus east of 8th Avenue, the lot behind the Moxi, or street parking around the 9th Street Plaza. Check posted signs when you arrive, and use the Passport Parking app if you need to extend a monitored two-hour stay.Verified sources: Downtown Greeley parking and transit · City of Greeley parking and directions

Email your résumé to moxitheater@gmail.com and include the position or types of work that interest you.

The DoubleTree by Hilton Greeley at Lincoln Park is within walking distance at 919 7th Street, Greeley, CO 80631. Its phone number is (970) 304-0000.

Yes. Weekly updates cover newly announced events, advance sale opportunities, and shows nearing sellout. Opt in when purchasing a ticket through the online box office.

New events are announced throughout the week. Check moxitheater.com and follow Moxi Theater on Facebook and Instagram for the latest additions.

All sales are final. Refunds or exchanges are offered only when an event is cancelled.

For a cancelled event, return to the original point of purchase. Online purchases are automatically refunded to the original card, usually within one to two weeks. Tickets remain valid when an event is postponed to a new date.

Moxi events are rain or shine unless the venue announces a change. The inbox for the email used to purchase tickets is the best place to receive official event communications, so check it along with spam and promotions before traveling in severe weather.

Outside food is not allowed. Stella’s full Boss Burgers menu is available to order at the Moxi bar. Moxi also has a full bar, and Luna’s Tacos & Tequila is next door at 806 9th Street. Outside catering may be arranged for private events.

Yes. The Moxi bar accepts cash and cards.

Artist merchandise sellers usually accept both cash and cards, but payment options vary by seller. Exact cash is always appreciated.

Yes. Bottled water is available for purchase and will also be provided free of charge upon request.

Yes. Earplugs are available for $1.

Yes. Moxi Theater maintains a lost and found. Email info@moxitheater.com with a description of the item, the event name and date, and your contact information so the team can check for it.